Privacy Policy
At Zero Notes AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
1. Information We Collect
We collect two types of information:
a. Personal Information
• Name, email address, and contact details when you sign up.
• Authentication credentials (if applicable).
• Payment information (if you subscribe to premium services — processed through secure third-party providers).
b. Usage & Health Data
• Audio recordings made using Zero Notes AI.
• Automatically generated clinical notes.
• Device information, usage logs, and app interactions (for improving the app).
Important: We do not access, store, or use patient health records unless explicitly provided by you. All health-related content stays within your control and is processed only to generate your requested notes.
2. How We Use Your Information
We use your data to:
• Generate and store AI-powered clinical notes.
• Improve app functionality and user experience.
• Provide customer support.
• Maintain security and monitor performance.
We never sell your data to third parties. Period.
3. Data Sharing & Third Parties
We only share your information with:
• Service providers (cloud storage, AI processing, analytics) under strict confidentiality agreements.
• Law enforcement, but only when legally required.
You will never be marketed to by third parties through our platform.
4. Security
We use industry-standard encryption, secure cloud infrastructure, and access controls to protect your data. However, no system is completely immune to threats, and we recommend not storing identifiable patient data unless required.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide you with our services. You can request deletion at any time by contacting us at support@zeronotes.org
6. Your Rights
You have the right to:
• Access and review your data.
• Request corrections or deletions.
• Withdraw consent and delete your account.
We will respond to requests within 30 days, subject to legal obligations.
7. Children’s Privacy
Zero Notes AI is not intended for use by individuals under 18. We do not knowingly collect data from minors.
8. International Users
If you’re accessing our services from outside the United States, you consent to the processing of your information in the U.S., where data protection laws may differ from those in your jurisdiction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes through the app or by email.
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Contact Us
If you have any questions, concerns, or requests, please contact us at:
Email: info@zeronotes.org
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